Convenient Mesh Window Pet Backpack Cats Carrier Dog Bags Pet Travel Foldable Breathable Pet Carrier

I received it, I was expecting this carrier 😢, I started to fasten the zippers and the unpleasant thing is that the bottom zipper comes apart. Is it really so difficult to check before sending??? I have one cat weighing 5 kg, and the other 1.5, how can I carry them in such a backpack with such an unreliable zipper??? Let's solve this issue! I'm stressed, I'm already feeling sick, so what, why are you so rude to customers, there are no words😥 I contacted the support service, they promised to give me an answer, but there has been no response for a day. I think they intentionally sent a defective item.. I asked in the area if it is possible to replace the zipper, well, firstly, it is expensive, and secondly, no one agrees because the walls and bottom are stiff. Maybe one of the repairmen will agree to sew it tightly. In no case do NOT buy goods from this seller!!! The model of the backpack itself, the idea is not bad, but the zipper on the bottom is superfluous, I did not see it in the seller's photo.